Privacy Policy

1. Introduction

Business Facilitation Center (“Company”, “We”, “Us”, or “Our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how We collect, use, store, disclose, and protect your data when you visit Our website “shopactregistration.com”, communicate with Us, or use Our consultancy services.

By accessing Our website or availing Our services, you agree to the terms of this Privacy Policy. If you do not agree with any of its provisions, you should discontinue using Our website and services immediately.

2. Nature of Our Business

Business Facilitation Center is a private consultancy service provider based in Pune, Maharashtra, India. We are not a government authority, department, or government-registered agency.

We provide consultancy assistance for, among others:

  • Shops and Establishments Act Registration
  • FSSAI Registration
  • Import Export Code (IEC) Registration
  • PTEC Registration
  • PTRC Registration
  • Udyam Registration
  • Goods and Services Tax (GST) Registration
  • Registered Rent Agreement

We assist clients with application drafting, document preparation, and submission support. We do not issue, approve, or guarantee any government document or registration; such approvals rest exclusively with the respective government authorities.

Our advertising campaigns, including Google Ads or other digital platforms, are intended solely to promote Our private consultancy services. Any reference to government documents or portals is incidental and does not imply partnership, promotion, or association with any government entity.

3. Information We Collect

We may collect the following categories of information from clients and website users:

a. Personal Information

Information that identifies an individual, including but not limited to:

  • Full name

  • Contact details (email address, phone number, postal address)

  • Identification numbers (PAN, Aadhaar, etc.)

  • Business details (company name, address, registration number)

  • Documents related to registration or license applications

  • Authorized representative details, if applicable

b. Non-Personal Information

Data that does not personally identify you, such as:

  • Browser type, operating system, and IP address

  • Device information and approximate location data

  • Website usage patterns and analytics

  • Cookies and similar tracking technologies

c. Sensitive Personal Data or Information (SPDI)

If required for specific services, We may collect:

  • Government identification numbers

  • Financial or bank details (for payment facilitation only)

  • Scanned documents required for application drafting

Such information will be handled strictly in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

4. Purpose of Data Collection

We collect and process personal data for legitimate business purposes, including:

  • Verifying client identity and eligibility for requested services

  • Preparing and drafting applications or documentation on behalf of clients

  • Communicating service updates, status, and support information

  • Processing payments, receipts, and invoices

  • Complying with legal, regulatory, or contractual obligations

  • Improving website performance, marketing, and client experience

  • Responding to queries, feedback, and grievances

We do not sell, rent, or trade personal information with any third party.

5. Consent

By providing your information, you explicitly consent to the collection, use, and processing of your data as outlined herein, including submission of your details to official portals for service fulfillment when authorized.

You may withdraw your consent at any time by writing to businessfacilitationcenter@gmail.com. However, withdrawal may affect Our ability to deliver contracted services.

6. Use of Cookies

Our website may use cookies, tracking pixels, and similar technologies to:

  • Enhance user experience

  • Analyze website traffic and usage patterns

  • Serve relevant advertisements via platforms such as Google Ads

You can disable cookies through your browser settings, though some site features may be limited as a result.

7. Data Storage and Security

We maintain appropriate technical and organizational measures to safeguard your information, including:

  • Data encryption and password protection

  • Restricted access to authorized personnel only

  • Secure servers and HTTPS-based communication

  • Periodic security audits and monitoring

While We exercise reasonable care, no system can guarantee absolute security. We shall not be liable for unauthorized access, breaches, or data loss beyond Our control.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the stated purposes or comply with legal obligations. Upon expiry of this period, data is securely deleted, anonymized, or destroyed.

Clients may request deletion of their data by contacting businessfacilitationcenter@gmail.com, subject to applicable retention requirements.

9. Sharing and Disclosure of Information

We may share limited information solely in the following circumstances:

  • With government departments or portals when submitting applications on behalf of clients (with explicit authorization).

  • With trusted vendors, IT providers, payment gateways, and partners engaged in delivering Our services, who are bound by confidentiality and data-security commitments.

  • When required by law, court order, or governmental directive.

  • To protect Our legal rights, prevent fraud, or enforce Our Terms and Conditions.

We do not disclose or sell client information for advertising or unrelated purposes.

10. Payment Information

All payments are processed through PCI-DSS-compliant third-party gateways.

We do not store credit-card or debit-card information on Our servers.
Transactions are encrypted and handled through secure, verified payment processors.

11. Your Rights

You have the right to:

  • Access and review information provided to Us

  • Request correction of inaccuracies

  • Withdraw consent for processing (subject to contractual or legal limits)

  • Request deletion of personal information, where permissible by law

  • Lodge a complaint with an appropriate data-protection authority

All such requests may be directed to businessfacilitationcenter@gmail.com.

12. Third-Party Links

Our website may include links to external or official government websites.

Business Facilitation Center has no control over, and assumes no responsibility for, the content, privacy policies, or practices of such third-party sites.

Users are encouraged to review their privacy terms independently.

13. Children’s Privacy

Our services are intended for adults engaged in business or professional activities.

We do not knowingly collect data from individuals under 18 years of age.

If such information is inadvertently obtained, it will be deleted promptly upon discovery.

14. Legal Basis for Processing

We process data on one or more of the following legal grounds:

  • Your consent

  • Fulfillment of a contractual obligation

  • Compliance with legal requirements

  • Legitimate business interests

15. Government Service Availability and User Responsibility

Many services we assist with are directly available on government portals.

Our consultancy caters to clients who prefer professional assistance or lack familiarity with procedural requirements.

It is the user’s responsibility to research and verify service availability before engaging us.

We are not liable for refund or cancellation requests based on the discovery of government alternatives after payment.

16. Limitation of Liability

Business Facilitation Center shall not be liable for any direct, indirect, incidental, or consequential loss, damage, or unauthorized disclosure of data arising from:

  • Third-party systems or service providers

  • Cyberattacks, hacking, or data theft

  • Force majeure events or technical failures beyond Our control

17. Updates and Modifications

We may amend or update this Privacy Policy at any time without prior notice.

The revised version will be posted on Our website and shall take effect immediately upon publication.

Continued use of Our services constitutes acceptance of the updated policy.

18. Grievance Officer

Business Facilitation Center
Email: businessfacilitationcenter@gmail.com

19. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising hereunder shall fall within the exclusive jurisdiction of the courts at Pune, Maharashtra, India.

20. Contact Information

For any queries, concerns, or requests related to this Privacy Policy, please contact:

Business Facilitation Center
Email: businessfacilitationcenter@gmail.com

Effective Date: November 15, 2025