1. Introduction
Business Facilitation Center (“Company”, “We”, “Us”, or “Our”) operates the website “shopactregistration.com” and provides digital consultancy and documentation services to clients across India and abroad.
This Shipping & Delivery Policy (“Policy”) explains how We manage the delivery of Our consultancy services and digital products.
By accessing Our website or availing Our services, You agree to comply with and be bound by this Policy. If You do not agree with any part of it, please discontinue using Our website and services immediately.
2. Nature of Our Services
Business Facilitation Center provides digital consultancy and assistance services only.
We do not deliver or dispatch any physical goods, printed materials, or hard copies under any circumstances.
All deliverables — including but not limited to consultancy reports, application drafts, completed documents, submissions, and certificates — are sent digitally via email or WhatsApp, using the contact information provided by the client during the engagement or order process.
3. Mode of Delivery
All completed deliverables are shared in one or more of the following formats:
- PDF, Word, or other standard digital file formats.
- Via official company email or WhatsApp message to the registered contact details.
- In some cases, a secure download link may be provided to access the file.
Delivery is deemed complete once the digital file, message, or download link has been sent to Your verified email address or WhatsApp number.
We maintain delivery logs and communication records as proof of dispatch.
4. Delivery Timeframe
The turnaround time for delivery may vary depending on several factors, including but not limited to:
- The type and scope of the service requested.
- The accuracy, completeness, and timeliness of information or documents provided by the client.
- Dependencies on third-party portals, government systems, or regulatory bodies.
In general, We strive to deliver within the timeframe mentioned during order confirmation or consultation.
In case of unavoidable delays, You will be informed promptly via email or WhatsApp, along with an updated delivery schedule.
5. No Physical Shipping
Since Our services are fully digital:
- No physical products are shipped.
- No courier, postal, or logistics services are used.
- Therefore, there are no shipping fees, handling charges, or delivery costs associated with Our services.
All communication, documentation, and transactions occur electronically.
6. Responsibility After Delivery
Once a deliverable has been emailed or sent via WhatsApp:
- It is Your responsibility to ensure the provided email address and/or phone number is correct, active, and accessible.
- Business Facilitation Center shall not be held liable for issues arising from incorrect contact details, spam filtering, full inboxes, storage limitations, or unmonitored WhatsApp accounts.
- If You do not receive the deliverable within the expected timeframe, please check spam/junk folders before contacting Us for assistance.
Delivery shall be considered successful once the file or message has been sent and confirmed from Our end.
7. Re-Delivery or Corrections
If, due to technical reasons, You do not receive the document:
- You must contact Us within 24–48 hours of the expected delivery date.
- Upon verification, We will re-send the document at no additional cost.
If You require corrections, modifications, or additional work after delivery:
- If You require corrections, modifications, or additional work before submission to the respective authority or department, We may accommodate minor edits or clarifications within the agreed service scope.
- However, once the draft or document has been submitted to the respective authority, department, or platform, no further corrections, modifications, or changes will be accepted under any circumstances.
- Any additional requests or new requirements after submission shall be treated as a new and separate assignment and may attract additional charges as per Our standard service rates.
8. Non-Delivery Circumstances
Business Facilitation Center shall not be responsible for non-delivery or delays resulting from:
- Incorrect or inactive email addresses or WhatsApp numbers provided by the client.
- Technical issues on the client’s side (internet connectivity, spam filters, storage limits, etc.).
- System downtime, outages, or failures of third-party or government portals.
- Force Majeure events or circumstances beyond Our reasonable control.
Once proof of digital dispatch (such as email sent confirmation, WhatsApp delivery tick, or server delivery log) is recorded, Our delivery obligations shall be deemed fulfilled.
9. Refund & Cancellation
Refunds and cancellations are subject to Our Refund & Cancellation Policy, which can be reviewed at: https://shopactregistration.com/refund-cancellation-policy/
All requests related to refunds or cancellations must be made in accordance with that policy.
10. Policy Updates
Business Facilitation Center reserves the right to modify, update, or replace this Shipping & Delivery Policy at any time without prior notice.
Any changes will become effective immediately upon posting on Our website.
Your continued use of Our services after such changes signifies Your acceptance of the revised Policy.
11. Contact Information
For any queries, concerns, or requests related to this Privacy Policy, please contact:
Business Facilitation Center
Email: businessfacilitationcenter@gmail.com
Effective Date: November 15, 2025